At WOW Iraq, we prioritize your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you access or use our services. By using our services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or services.
We collect the following types of information:
Personal Identification Information: Name, email address, phone number, payment information, and any other details that you voluntarily provide during registration, ordering, or using our services.
Device Information: We collect details about the device you use to access our services, including operating system, browser type, IP address, and device identifiers.
Usage Information: We collect information about how you interact with our website or app, including pages visited, links clicked, and time spent on various sections.
We use your personal information for various purposes, including:
To Process Orders and Payments: We use your personal and payment details to process your orders and complete transactions.
To Improve Our Services: We analyze your usage data to improve the functionality, usability, and overall experience of our website and app.
To Communicate with You: We may send you transactional emails (order confirmations, shipping updates) and marketing communications (newsletters, promotions) if you have opted in.
To Provide Customer Support: We use your contact details to respond to your inquiries, issues, or complaints in a timely manner.
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmitting information over the internet or electronic storage is 100% secure.
We use encryption protocols (SSL/TLS) to protect sensitive data during transmission. While we take every precaution to protect your data, we cannot guarantee the security of any information transmitted via the internet.
Our website and mobile application may use cookies, web beacons, and similar technologies to enhance your user experience, analyze usage patterns, and provide personalized content. Cookies help us remember your preferences and improve functionality.
You have the option to accept or decline cookies through your browser settings. However, if you disable cookies, some features of our services may not function properly.
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners who help us provide services, such as payment processors, shipping providers, and email services. These third parties are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
We may also disclose your information if required by law, to protect our rights, or to comply with legal obligations.
You have the following rights regarding your personal information:
Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You can request that we delete your personal information, subject to certain conditions.
Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in the email or by contacting us directly.
Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
If you are accessing our services from outside Iraq, please be aware that your data may be transferred to, processed, and stored in Iraq, where our servers are located. By using our services, you consent to such transfers and processing of your data.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top of the page.
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
